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Privacy Policy

Last updated: February 9, 2026

1. Introduction

JUICE ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

By using JUICE, you consent to the practices described in this Privacy Policy. If you do not agree with our practices, please do not use the Service.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Email address, username, and profile information when you create an account via Auth0 or legacy login
  • Authentication Data: Social login identifiers (Google, GitHub, etc.) when using Auth0
  • Wallet Information: Public wallet addresses and encrypted private keys for registered tokens
  • Token Data: Token mint addresses, configuration settings, and trading parameters
  • Communications: Messages sent through our support channels or Telegram bot

2.2 Information Collected Automatically

  • Device Information: Browser type, operating system, device identifiers, and IP address
  • Usage Data: Pages visited, features used, time spent on the platform, and interaction patterns
  • Transaction Data: Blockchain transaction hashes, trade history, and performance metrics
  • Log Data: Server logs, error reports, and system activity

2.3 Blockchain Data

Transactions executed through the Service are recorded on the Solana blockchain. This data is publicly accessible and immutable. We do not control blockchain data and cannot delete or modify it.

3. How We Use Your Information

We use your information for the following purposes:

  • Service Provision: To operate the platform, execute automated trading, and process fee distributions
  • Account Management: To authenticate users, manage sessions, and maintain account security
  • Analytics: To generate performance reports, P&L calculations, and trading insights
  • Communications: To send notifications, alerts, and updates about your tokens and trades
  • Improvement: To analyze usage patterns and improve our services
  • Security: To detect fraud, prevent abuse, and protect users and the platform
  • Legal Compliance: To comply with applicable laws, regulations, and legal requests

4. Data Sharing and Disclosure

We do not sell your personal information. We may share data in the following circumstances:

  • Service Providers: With third-party providers who assist in operating the Service (hosting, analytics, authentication)
  • Blockchain Networks: Transaction data is broadcast to the Solana network and becomes publicly visible
  • Public Dashboards: If you enable public visibility for a token, its performance data may be displayed publicly
  • Legal Requirements: When required by law, court order, or governmental authority
  • Safety: To protect the rights, safety, or property of JUICE, our users, or the public
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement industry-standard security measures to protect your information:

  • Encryption: Private keys are encrypted using AES-256 encryption at rest
  • Transport Security: All data is transmitted over HTTPS/TLS
  • Access Controls: Strict access controls limit employee access to sensitive data
  • Monitoring: Continuous monitoring for security threats and anomalies
  • Auth0 Security: Authentication is handled by Auth0, which maintains SOC 2 compliance

Despite our efforts, no security system is impenetrable. We cannot guarantee absolute security of your data.

6. Data Retention

We retain your information for as long as necessary to provide the Service and fulfill the purposes described in this Policy:

  • Account Data: Retained while your account is active and for 90 days after deletion
  • Transaction History: Retained for 7 years for compliance purposes
  • Log Data: Retained for 12 months
  • Encrypted Keys: Deleted within 30 days of token deregistration or account deletion

Blockchain data is permanent and cannot be deleted.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

7.1 General Rights

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your data (subject to legal retention requirements)
  • Portability: Request your data in a portable format
  • Opt-Out: Opt out of marketing communications

7.2 GDPR Rights (EEA/UK Users)

If you are located in the European Economic Area or United Kingdom, you have additional rights under GDPR including the right to object to processing, withdraw consent, and lodge complaints with supervisory authorities.

7.3 CCPA Rights (California Users)

California residents have rights under the California Consumer Privacy Act including the right to know what data is collected, request deletion, and opt out of sale (we do not sell personal information).

To exercise your rights, contact us through the channels listed in Section 12.

8. Cookies and Tracking

We use cookies and similar technologies for:

  • Essential Cookies: Required for authentication and core functionality
  • Analytics Cookies: To understand usage patterns and improve the Service
  • Preference Cookies: To remember your settings and preferences

You can manage cookie preferences through your browser settings. Disabling essential cookies may affect Service functionality.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place, including:

  • Standard Contractual Clauses approved by the European Commission
  • Data Processing Agreements with service providers
  • Compliance with applicable data transfer frameworks

10. AI and Automated Decision-Making

Our Service uses automated systems for:

  • Trading Execution: Automated buy/sell decisions based on configured parameters
  • Fee Processing: Automated distribution of collected fees
  • Fraud Detection: Automated monitoring for suspicious activity

You have the right to request human review of automated decisions that significantly affect you.

11. Children's Privacy

The Service is not intended for users under 18 years of age. We do not knowingly collect information from children. If we learn we have collected data from a child, we will delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated via email or platform notification. The "Last updated" date at the top indicates when the Policy was last revised.

13. Contact Us

For questions about this Privacy Policy or to exercise your rights, contact us:

For GDPR-related inquiries, you may also contact your local data protection authority.